Spring Creek Barbeque

I have been here many times. The food is good, but nothing special about it. However, the place is going down slowly. The service is at best average. Tables stay dirty a long time. People working there talking and joking while customers are trying to find a clean table. The covers of the seats in the booths are broken and not very clean. Last time I was there, the silverware was all with stains and fingerprints. For the price that they charge, I would expect a lot more.

I have been here many times. The food is good, but nothing special about it. However, the place is going down slowly. The service is at best average. Tables stay dirty a long time. People working there talking and joking while customers are trying to find a clean table. The covers of the seats in the booths are broken and not very clean. Last time I was there, the silverware was all with stains and fingerprints. For the price that they charge, I would expect a lot more.

I placed an order for a baked potato with chopped beef. I went to pick it up and paid exactly $19.66. I did not check my order because I usually went to that restaurant and trusted that what I paid for would be correct without opening it. When I arrived home, the chopped beef was missing, so I called to explain what had happened, and an employee told me that he personally made it and that the order was complete. At that moment I became very upset and drove back, which took me 15 minutes, and showed them the baked potato. The manager, Colton, told me he was going to remake it, but instead I asked for a refund in advance and told them they could review the cameras and see that the meat had never been added to the baked potato. He took the order and, while they were laughing sarcastically in my face, he brought it back. When I saw that attitude and how unprofessional they were by laughing that way, I told him to give me my money back. He flatly refused because, according to him, it would cause a loss to the restaurant. In conclusion, I have been going there for many years, but the quality has gone down, and it is almost always empty, which makes me believe they urgently need a change of management because only very young and immature people work there. I lost my $19.66 because the manager refused to refund it. And what upset me the most was that they insisted the meat was there and laughed sarcastically in my face. That kind of attitude is unacceptable, and that is why I decided not to take the food, because with that behavior I do not expect anything good.

I placed an order for a baked potato with chopped beef. I went to pick it up and paid exactly $19.66. I did not check my order because I usually went to that restaurant and trusted that what I paid for would be correct without opening it. When I arrived home, the chopped beef was missing, so I called to explain what had happened, and an employee told me that he personally made it and that the order was complete. At that moment I became very upset and drove back, which took me 15 minutes, and showed them the baked potato. The manager, Colton, told me he was going to remake it, but instead I asked for a refund in advance and told them they could review the cameras and see that the meat had never been added to the baked potato. He took the order and, while they were laughing sarcastically in my face, he brought it back. When I saw that attitude and how unprofessional they were by laughing that way, I told him to give me my money back. He flatly refused because, according to him, it would cause a loss to the restaurant. In conclusion, I have been going there for many years, but the quality has gone down, and it is almost always empty, which makes me believe they urgently need a change of management because only very young and immature people work there. I lost my $19.66 because the manager refused to refund it. And what upset me the most was that they insisted the meat was there and laughed sarcastically in my face. That kind of attitude is unacceptable, and that is why I decided not to take the food, because with that behavior I do not expect anything good.

The staff at this location is super friendly and professional. I go to this location often to dine in and went to pick up some food and the staff was just as friendly as if I was dining in , if you want a true southern hospitality barbecue restaurant experience this is the place. My experience was so great I had to call the manager Keton and tell him that his staff was doing an excellent job. This location gets 5 stars from me.